How Can PurpleUC Help?

May 16, 2023

With our extensive knowledge in both telecoms and IT, we not only understand IP phone systems, but also their wider context – something not all our competitors can claim.

We have migrated many organisations from traditional telecoms to Cloud communications. We understand that it can be daunting, and we know how to make that transition as smooth as possible.

PurpleUC works in various vertical markets, from law to accountancy, from manufacturing to retail, so we understand sector specific needs too.

As an engineering-led company, we do not believe in one-size-fits-all solutions and offer a range of options that provide distinct benefits. We will work with you to identify a solution that fits your needs, not ours.

Some of the solutions we offer…

Microsoft Teams Phone

The use of Teams as a communication tool sky-rocketed during the Covid-19 pandemic. At the end of 2019, the video platform had 20 million users [i], rising to 75 million by April 2020 and again to 145 million by 2021 [ii].

Using Microsoft Teams as your all-in-one unified communications system is now very much a realistic option. With Teams Phone, you can now make and receive all your phone calls through the Teams interface… on your desktop, laptop, tablet or mobile phone.

For many converts to Teams Phone, it offers the benefit of being a cost-effective, familiar option, which allows for seamless transition.

3CX

Like Microsoft Teams Phone, 3CX is a software-based VoIP telephone system. It has over 12 million users globally, on more than half a million systems. Its feature-rich offer is great for small and growing businesses, particularly those that are sticking with remote or hybrid working patterns.

Whereas most other systems (including Microsoft Teams Phone) charge a fee “per seat” (essentially a licence for each user), 3CX’s charging system is based on the number of simultaneous calls that are being made. This tends to make it a cheaper option for small businesses that are not heavily dependent on phone use.

SWYX / Enreach

SWYX / Enreach has been offering an IP-based telephone solution for over 20 years, making it one of the most experienced suppliers in the sector. It is a versatile, customisable product, making it ideal for medium-sized businesses that need a slightly larger degree of control over their system.

Unlike many other VoIP solutions, Swyx can support traditional ISDN technology. This makes it a standout option and may be a useful factor in helping your company migrate from old to new technologies.

What now?

If you are interested in finding out what options might help your business succeed and improve your communications in this new world of hybrid working, please get in touch.

We would be happy to walk you through some possible solutions at a pace that suits you.

[i] https://www.businessofapps.com/data/microsoft-teams-statistics/

[ii] https://business.sure.com/news-and-insights/2022/the-rise-of-microsoft-teams/

Get in touch now to discuss what options are available to you and your business. PurpleUC has decades of experience in IT services including internet connectivity and modern IP telephony and is a platform/vendor agnostic provider of both. PurpleUC is a subsidiary of Purple Matrix, a Tier 1 Microsoft Gold partner.